U and V Care Pty. Ltd values and respects the privacy, confidentiality, and dignity of our participants and their families, as well as our staff. We collect, use, protect and release Personal Information in full compliance with relevant State and Federal privacy legislations. U and V Care Pty. Ltd will only collect information necessary for safe and effective service delivery.

We will only use the information for the purpose it was collected and secure it safely. When we collect your information, we will explain why we are collecting the information and how we plan to use it. We will only take photos or videos of you with your full and voluntary consent. Information about you will only be released to other people or services with your informed consent.

This is, however, in case of emergencies and disaster, or where such disclosure is required or authorized by law, we will have to breach your privacy and confidentiality under these circumstances. You may access the information we hold about you, including in order to update or correct it, subject to certain exceptions. If you wish to access your information, please speak to our staff member.

We understand that your privacy is important to you. The following information outlines how we protect your privacy, confidentiality and manage your personal information.